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Your story makes a difference! We have created this channel so that you can contribute to a more ethical and fair environment. We guarantee total secrecy and protection for all reports submitted.

Here, you can safely report any situation that is at odds with the Value and Conduct Commitment — such as suspected fraud, violation of laws, moral or sexual harassment, conflicts of interest, or other actions that harm the common good.

You can choose to identify yourself or remain anonymous. In both cases, your identity will be preserved.

All manifestations are treated with seriousness, impartiality and responsibility by a specialized team. Once submitted, you will be provided with a protocol number to track the progress of the report.

If you prefer, you can also submit your feedback via the phone numbers below:

• Brazil: +55 47 3372-6880
• Chile: +56 2 2389 3509
• China: +86 21 6146 9098
• Colombia: +57 604 605 2058
• United States: +1 888 772 0445
• Mexico: +52 442 629 2043